Information we collect
Contact information – We might collect your name, email, mobile number, phone number, street, city, state, pin code, country and ip address. Prior and Post purchase of Future Choice Club Vacation Ownership plans, vacation packages and allied travel services, Future Choice Club collects information about members and prospects at the time when a person first joins a program and while a person is a member. The main categories of information we collect relate to a person’s general contact information, personal details including spouse/family members details such as name, age range, gender, demographic information like post code, preferences, interest, professional details, address, contact information including e-mail address, use of the program, payment details, responses to surveys, Know Your Customer (KYC) documents as mandated by Government authorities and other details, which are usually collected directly from the member. Payment and billing information – We might collect your billing name, billing address and payment method when you buy vacation ownership plans, vacation packages and other allied travel services offered by us. We NEVER collect your credit card number or credit card expiry date or other details pertaining to your credit card on our website. Credit card information will be obtained and processed by our online payment gateway partner. Information you post. We collect information you post in a public space on our website or on a third-party social media site belonging to Futurechoiceclub.com. Demographic information. We may collect demographic information about you, events you like, events you intend to participate in, tickets you buy, or any other information provided by your during the use of our website. We might collect this as a part of a survey also. Other information. If you use our website, we may collect information about your IP address and the browser you’re using. We might look at what site you came from, duration of time spent on our website, pages accessed or what site you visit when you leave us. We might also collect the type of mobile device you are using, or the version of the operating system your computer or device is running. We collect information in different ways. We collect information directly from you. We collect information directly from you when you register for inquiry or purchase of vacation ownership plans, vacation packages and allied travel services. We also collect information if you post a comment on our websites or ask us a question through phone or email. We collect information from you passively. We use tracking tools like Google Analytics, Google Webmaster, browser cookies and web beacons for collecting information about your usage of our website. We get information about you from third parties. For example,
if you use an integrated social media feature on our websites. The third-party social media site will give us certain information about you. This could include your name and email address.
Use of your personal information
we use information to contact you: We might use the information you provide to contact you for confirmation of a purchase on our website or for other promotional purposes. We use information to respond to your requests or questions. We might use your information to confirm your registration for an event or contest. We use information to improve our products and services. We might use your information to customize your experience with us. This could include displaying content based upon your preferences. We use information to look at site trends and customer interests. We may use your information to make our website and products better. We may combine information we get from you with information about you we get from third parties. We use information for security purposes. We may use information to protect our company, our customers, or our websites. We use information for marketing purposes. We might send you information about special promotions or offers. We might also tell you about new features or products. These might be our own offers or products, or third-party offers or products we think you might find interesting. Or, for example, when you inquire or purchase Vacation Ownership plans, vacation packages and allied travel services from us, we will enroll you in our newsletter. We use information to send you transactional communications. We might send you emails or SMS about your account or a ticket purchase. We use information as otherwise permitted by law.
Sharing of information with third-parties
we will share information with third parties who perform services on our behalf. We share information with vendors who help us manage our online registration process or payment processors or transactional message processors. Some vendors may be located outside of India. We may share your information for reasons not described in this policy. We will tell you before we do this. We will share information with the event organizers. We share your information with event organizers and other parties responsible for fulfilling the purchase obligation. The event organizers and other parties may use the information we give them as described in their privacy policies. We will share information with our business partners. This includes a third party who operates or resort and hotels services, hotel management services, where we would arrange usage of Vacation Ownership plans, vacation packages and allied travel services, for managing bookings of our clients or members. Our partners use the information we give them as described in their privacy policies. We may share information if we think we have to in order to comply with the law or to protect ourselves. We will share information to respond to a court order or subpoena. We may also share it if a government agency or investigatory body requests. Or, we might also share information when we are investigating potential fraud. We may share information with any successor to all or part of our business. For example, if part of our business is sold we may give our customer list as part of that transaction.
expiry of membership benefits. Provide you with updated information about our services or special promotions. Provide you with other information about other products and services which you may have an interest in some of this information is necessary as part of our communication about the Future Choice Club program and is sent to all members. However, if you are receiving promotional information from Future Choice Club and do not wish to receive this information any longer, you may remove your name from our list either by mail Corporate/office G-14, 2nd Floor, Sector 3, Noida, Uttar Pradesh 201301 and Office No. G-14, Noida Uttar Pradesh (India)Info@Futurechoiceclub.com and asking to be removed from our mailing list. Please allow 28 days for this request to be processed. Business timings: Monday through Saturday 10.00 AM to 6.30 PM. Closed on Sunday and National Holidays.
Third party sites
For our web site users
For our Mobile App users
when you download or use apps created by Future Choice Club or our subsidiaries, we may receive information about your location and your mobile device, including a unique identifier for your device. We may use this information to provide you with location-based services, such as advertising, search results, and other personalized content. Most mobile devices allow you to turn off location services. We may collect information about you as stated herein above for the purpose of downloading our mobile application in your mobile phones. The information that we gather is only for the purpose of providing, improving the product and services provided to you. Also when you use our applications, we also process technical data such as your IP-address, Device ID, Device Contacts, and information about the manufacturer, model, and operating system of your mobile device. We use this data to enable us to deliver the functionalities of the services provided by Future Choice Club, resolve technical difficulties, and provide you with the
correct (prevent the transmission of spam, viruses and/or unlawful, defamatory, obscene or otherwise undesirable material or content) and most up to date version of the Future Choice Club.
Changing and deleting the information we have about you
if at any time you wish to change personal information that is inaccurate or out of date, please contact us and we will amend this record. If you wish to have your personal information deleted, please let us know in the same manner as referred to above and we will take all reasonable steps to delete it unless we need to keep it for statutory or regulatory requirement.
Storage and security of your personal information
Future Choice Club endeavors to take all reasonable steps to keep secure any information which we hold about you, and to keep this information accurate and up to date. Future Choice Club uses a sophisticated computer data network, and all access to the computers and system devices are password controlled. Employees can only gain access to data if they are authorized, and we maintain an audit log which records each time a file is accessed. We also require our employees and data processors to respect the confidentiality of any personal information held by Future Choice Club. Data is secured in a secure data center environment, with daily backups of all data taken and a copy of all data kept offsite. Our data network is totally private and not accessible over the Internet. We use sophisticated detection and intrusion technologies to ensure that there are no network security breaches. Under no circumstances, including but not limited to negligence, Future Choice Club or its officers or employees shall not have any liability of any nature whatsoever, in respect of personal information provided by you on this website.
What to do if you have a problem or question